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Resources

We are pulling together information currently dispersed around the web on digital engagement issues and will be publishing what we find here. If you have something that can be added to this page, please let us know.

Our Strategy
Download Our Strategy

Read our vision and strategy for helping to reach the 4 million.

The Economic Case For Digital Inclusion
Download The Economic Case For Digital Inclusion

A report that assesses the potential scale of the ‘digital dividend’ to the UK of achieving greater digital inclusion.

Ofcom: The Consumer Experience 2009 Research Report
Download Ofcom: The Consumer Experience 2009 Research Report

Ofcom’s fourth annual report on the consumer experience of telecoms, the internet and digital broadcasting.

Innovations in Dementia
Download Innovations in Dementia

(Re)-teaching people with dementia to use computers and the internet.

Press Release
Download Press Release

Read our Press Release, issued 13 October 2009, relating to the economic benefit of getting everyone online.

Make the Most of the Internet
Download Make the Most of the Internet

A Which? web guide explaing how to get the most out of the internet – from getting connected and shopping safely, to emailing and setting up an online bank account.

Understanding Digital Exclusion
Download Understanding Digital Exclusion

This report considers the most recent trends in the uptake of digital technologies. It then goes on to highlight the benefits that the different wider digital technologies can bring to socially vulnerable groups.

Transformational Government for the Citizen
Download Transformational Government for the Citizen

UK online centres research into the needs of citizens and how they can use technology to transform their lives.

Technology Resources and Digital Inclusion
Download Technology Resources and Digital Inclusion

An assessment of the benefits and challenges of digital inclusion.

Research on Personal Data Sharing
Download Research on Personal Data Sharing

This report sets out research into data sharing initiatives from LSP partners across England.

The Internet in Britain 2009
Download The Internet in Britain 2009

Areas covered include: digital and social inclusion and exclusion; regulation and governance of the Internet; privacy, trust and risk concerns; and uses of the Internet, including networking, content creation, entertainment and learning.

Online Social Networks
Download Online Social Networks

Research into the use of social networks in the UK and the barriers excluding certain social groups from the benefits they can bring.