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Resources

We are pulling together information currently dispersed around the web on digital engagement issues and will be publishing what we find here. If you have something that can be added to this page, please let us know.

The Economic Case For Digital Inclusion
Download The Economic Case For Digital Inclusion

A report that assesses the potential scale of the ‘digital dividend’ to the UK of achieving greater digital inclusion.

Role of public libraries in supporting and promoting digital participation
Download Role of public libraries in supporting and promoting digital participation

Research about availability of libraries as places where people can learn how to get online

London Council's Total Place Report
Download London Council's Total Place Report

This report suggests that devolution from central government and quangos to a local level could save billions.

Make the Most of the Internet
Download Make the Most of the Internet

A Which? web guide explaing how to get the most out of the internet – from getting connected and shopping safely, to emailing and setting up an online bank account.

Understanding Digital Exclusion
Download Understanding Digital Exclusion

This report considers the most recent trends in the uptake of digital technologies. It then goes on to highlight the benefits that the different wider digital technologies can bring to socially vulnerable groups.

Transformational Government for the Citizen
Download Transformational Government for the Citizen

UK online centres research into the needs of citizens and how they can use technology to transform their lives.

Technology Resources and Digital Inclusion
Download Technology Resources and Digital Inclusion

An assessment of the benefits and challenges of digital inclusion.

Research on Personal Data Sharing
Download Research on Personal Data Sharing

This report sets out research into data sharing initiatives from LSP partners across England.

The Internet in Britain 2009
Download The Internet in Britain 2009

Areas covered include: digital and social inclusion and exclusion; regulation and governance of the Internet; privacy, trust and risk concerns; and uses of the Internet, including networking, content creation, entertainment and learning.

Online Social Networks
Download Online Social Networks

Research into the use of social networks in the UK and the barriers excluding certain social groups from the benefits they can bring.

Just Coping Families - Technology Profile
Download Just Coping Families - Technology Profile

The purpose of this research was to provide detailed pictures of family life to policy makers and practitioners to come up with potential solutions to everyday problems using new or existing technologies.

Introducing Another World - Older People and Digital Inclusion
Download Introducing Another World - Older People and Digital Inclusion

This qualitative research is focused on excluded older people, highlighting their attitudes and opinions, and helping to better understand what is effective in reducing digital exclusion.